Privacy Policy
Effective date: July 3, 2026
Search Result Repair (“we,” “us,” or “the Company”) provides online reputation assessment and repair services through searchresultrepair.com (the “Site”). Because our work involves sensitive personal situations, we treat privacy as a core part of the service, not a formality. This policy explains what we collect, how we use it, and the choices you have.
Information you provide to us
- Contact details — your name, email address, and phone number when you submit a form, email us, or schedule an assessment.
- Case information — links, screenshots, search queries, and descriptions of the reputation issue you want reviewed. This may include sensitive information you choose to share, such as legal matters, health-related reviews, or personal disputes.
- Scheduling information — when you book a call, our scheduling provider (Calendly) collects your name, email, phone number, and answers to intake questions.
Information collected automatically
- Usage data — pages visited, referring pages, browser type, device type, and approximate location derived from IP address.
- Cookies and similar technologies — used for site functionality, analytics, and advertising measurement. If you arrive through an ad, advertising platforms such as Google may set cookies to measure conversions and, where enabled, build remarketing audiences. You can control cookies through your browser settings and opt out of personalized advertising at adssettings.google.com.
How we use your information
- To review the reputation issue you send us and prepare your assessment.
- To communicate with you about your situation, scheduling, and our services.
- To provide the services you engage us for.
- To operate, secure, and improve the Site.
- To measure advertising performance and site traffic.
- To comply with legal obligations.
How we share information
We do not sell your personal information, and we never publish a client’s name, story, or case details as marketing material. We share information only with:
- Service providers that help us operate — including our website host (WordPress.com / Automattic), scheduling (Calendly), email, and analytics or advertising platforms (such as Google). These providers process data under their own privacy policies and our instructions.
- Legal authorities, if required by law, subpoena, or to protect rights, safety, or property.
- A successor entity, in the event of a merger, acquisition, or sale of assets, subject to the same confidentiality commitments.
Confidentiality of case material
Everything you send us about a reputation issue is reviewed privately by our team. We do not disclose your identity or situation publicly, use it in case studies, or share it with anyone not directly involved in assessing or performing the work.
Data retention
We keep contact and case information for as long as needed to evaluate or provide services, satisfy legal and accounting requirements, and resolve disputes. You may request deletion at any time (see below), and we will honor the request except where retention is legally required.
Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and choices
- You may request access to, correction of, or deletion of your personal information by emailing us at the address below.
- Depending on where you live (for example, California, other U.S. states with privacy laws, the EU, or the UK), you may have additional statutory rights, including the right to know what we collect, the right to deletion, and the right to opt out of targeted advertising. We honor verified requests consistent with applicable law and do not discriminate against you for exercising them.
- You can opt out of marketing emails at any time via the unsubscribe link or by replying with a request.
Children
The Site and our services are not directed to anyone under 18. We do not knowingly collect personal information from minors. Parents or guardians dealing with a reputation issue involving a minor should contact us directly, and we will handle the matter with appropriate care.
Third-party links
The Site links to external sites (for example, Calendly and company sites we reference). Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.
Contact us
For privacy questions or requests: kotton@searchresultrepair.com